A&A Telemessaging - Helping You Build Customer Loyalty

It’s Our Philosophy That Makes Us Unique

How does a company handle the four main concerns that disturb physicians and businesses that use a typical answering service:

1. Too many rings

2. On hold too long

3. Rude operators

4. Inaccurate messages

Our philosophy: THE ADDITIONAL OPERATOR!! The additional operator is like having an extra player on the field. For example, when a typical answering service has one person on-duty over night, A&A telemessaging has two. Rings are reduced, hold time minimized and non-hurried operators come across polite and courteous as they verify names and numbers for accuracy. Your callers enjoy a pleasant phone experience.

Here is what some of our clients have to say:

"I am extremely satisfied right now. Your employees who answer when I forward in the evenings are very nice and overall sound professional yet friendly."
- M. Dahlquist, Ameritech Celluar

"The change to your company has been very good for us.”
- C. Johnson, Central Illinois Allergy and Respiratory Clinic

"Great job. Much happier than with last answering service."
- S. Gillespie, Hinz Claim Management

"I believe your staff does a very good job. We have had other services that didn’t provide quality service. If I have a problem, it is corrected immediately. Thank you for a job well done!"
- R. Collins, Collins Plumbing, Heating and Cooling.

A&A Telemessaging
420 N. First Street • Springfield, IL 62702
(800) 779-0413 (ph) • (800) 615-9075 (fax)